If your notebook refuses to turn off the touchpad with double-tapping the LED button, then you can resort to one of the methods below. Depending on your warranty status and the severity of the issue, you may have to pay for the repairs or replacement.ĭo I have to download a setting to disable my mouse pad?ĭouble-tapping the LED light on the laptop doesn't work If they cannot help you over the phone, they will schedule a repair or replacement for your computer. If it still doesn't work, you will need to contact HP customer support line to speak to a customer service representative who will troubleshoot the issue further. Your computer will now give you instructions on how to set up your touch pad.
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